Our Role
Depending on the context, AgenticGen.AI may act as a controller for information collected through our website, marketing, sales, and account administration activities. For customer-submitted service data, AgenticGen.AI generally acts as a processor or service provider under the customer's instructions.
Lawful Bases
Where GDPR applies, we rely on lawful bases such as legitimate interests, performance of a contract, compliance with legal obligations, consent where required, and steps taken at your request before entering into a contract.
Data Subject Rights
Subject to applicable law, individuals may have rights to access, correct, delete, restrict, object to processing, withdraw consent, or receive a portable copy of personal data. Requests can be submitted to privacy@agenticgen.ai.
Customer Data Processing
For customer service data, AgenticGen.AI processes personal data only according to customer instructions and applicable agreements. We support appropriate data processing terms, confidentiality commitments, subprocessors, security controls, and assistance with data subject requests where required.
International Transfers
AgenticGen.AI is based in the United States. Where personal data is transferred from the EEA, United Kingdom, or Switzerland to countries that have not been deemed adequate, we use legally recognized transfer mechanisms where required, such as standard contractual clauses or equivalent safeguards.
Security Measures
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal data. Measures may include access controls, encryption in transit, environment separation, monitoring, logging, vendor review, and incident response procedures.
Subprocessors
We may use trusted service providers to host, secure, analyze, support, and operate our website and services. These providers are authorized to process personal data only as needed to provide services to AgenticGen.AI and are subject to appropriate confidentiality and data protection commitments.
Retention and Deletion
We retain personal data only for as long as needed for the purposes described in our Privacy Policy, customer agreements, legal obligations, dispute resolution, and legitimate business operations. Customer service data is retained and deleted according to applicable agreements and customer instructions.
Contact
Contact us with GDPR or data protection questions.